1. Introduction

International Education Link (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.

By using our website, services, or communicating with us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

2.1 Personal Identification Information

  • Full name

  • ID or passport number

  • Date of birth

  • Nationality

2.2 Contact Information

  • Email address

  • Telephone and WhatsApp numbers

  • Physical or postal address

2.3 Educational and Professional Information

  • Academic records and qualifications

  • Employment history (if applicable)

  • Study preferences and destination interests

2.4 Website and Communication Data

  • IP address and browser type

  • Website usage and traffic analytics

  • Communication history via email, WhatsApp, or contact forms

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide education consulting and placement services

  • To assist with applications to educational institutions abroad

  • To communicate with you about your enquiries and applications

  • To comply with legal and regulatory obligations

  • To improve our services, website experience, and customer support

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent – when you submit your information to us

  • Contractual necessity – to fulfil services requested by you

  • Legal obligation – to comply with South African or international education requirements

  • Legitimate interest – to operate and improve our services

5. Sharing of Information

We may share your personal data with:

  • Partner institutions (universities, colleges, or schools) abroad

  • Service providers assisting with visa, accommodation, or travel arrangements

  • Government or regulatory bodies when required by law

  • IT and email service providers supporting our operations

We ensure that all third parties respect the security of your data and process it in compliance with privacy laws.

6. International Data Transfers

Since we assist students in applying to international institutions, your personal data may be transferred outside South Africa. Where such transfers occur, we ensure that adequate safeguards are in place to protect your information.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Comply with legal or regulatory requirements

  • Resolve disputes or enforce agreements

After this period, your information will be securely deleted or anonymised.

8. Security of Your Information

We implement appropriate technical and organisational measures to protect your information from loss, misuse, unauthorised access, alteration, or disclosure. While we take all reasonable precautions, no system is completely secure, and you provide your data at your own risk.

9. Your Rights

Under POPIA, you have the right to:

  • Access your personal information

  • Request correction or deletion of your information

  • Withdraw consent at any time

  • Object to the processing of your data

  • Lodge a complaint with the Information Regulator (South Africa)

Information Regulator (South Africa):
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za

10. Cookies and Website Usage

Our website may use cookies and analytics tools to enhance your browsing experience. You can control cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated version will be posted on our website with the revised effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

International Education Link
📍 38 Chester Road, Parkwood, Johannesburg, 2193, South Africa
📞 Tel: +27 11 442 9101
💬 WhatsApp: +27 71 491 8454
✉️ Email: mail@int-edulink.co.za
🌐 Web: www.int-edulink.co.za